Security Shift Leader

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

The Security Shift Leader is responsible for overseeing the daily operations of the hotel’s security team during assigned shifts. This role ensures the safety and security of all guests, employees, and hotel property. The Security Shift Leader acts as the main point of contact during emergencies and provides guidance, support, and supervision to the security team.

• Supervise and coordinate the activities of all security officers during the shift.

• Ensure all areas of the hotel are patrolled regularly and any suspicious activity is addressed promptly.

• Monitor surveillance systems and security alarms to detect and respond to security breaches.

• Conduct daily shift briefings and assign duties to security officers.

• Ensure compliance with all hotel policies, safety standards, and local laws.

• Respond promptly to incidents, emergencies, and accidents, and coordinate with relevant departments and authorities as needed.

• Prepare and maintain detailed reports of incidents and shift activities.

• Provide training and guidance to new and existing team members on safety procedures and security protocols.

• Assist in investigations involving theft, property damage, or any guest-related issues.

• Support evacuation procedures and coordinate with emergency services during critical situations.

• Maintain clear communication with hotel management and other departments during shift operations.

• Proven experience in hotel security or similar environment, with at least 2 years in a supervisory or team leader role.

• Knowledge of emergency response protocols, fire safety, and CCTV operation.

• Excellent leadership, decision-making, and conflict-resolution skills.

• Good physical condition and ability to work long shifts, including nights, weekends, and holidays.

• Strong communication skills and the ability to remain calm under pressure.

• Certification in First Aid, CPR, or Fire Safety is an advantage.